Editing a User

You can edit a user if (for example) they relocate to another tenant or if they are given another phone.

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To edit a user:

1.

In the Manage Users page (Setup > Users & Devices > Manage Users), locate the row of the user.

2.

Click (the Edit icon) under the Actions column in the row; the Edit User screen opens.

3.

From the Edit User screen, you can:

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Edit the same fields as when adding the device.

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View a list of phones assigned to the user.

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Manage user devices from the Devices List:

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Click Add Device to add a phone to the user (see Adding a Phone).

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Next to a previously added phone in the Devices list, click (the Edit icon) or (the Delete icon) to edit or delete the phone.

Note: To permanently delete a phone, it must be disconnected. If it is connected, it will return at its next keep-alive message.

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Click User Configuration to set up the user configuration.

4.

Click Update to save the changes.